NEGOTIATION MASTERY: Nip Problems in the Bud

Nip Problems in the Bud, BEFORE Emotions Explode “Communicate. Communicate. Communicate. Respond immediately!” In general, people’s mind’s tend to ‘make-things-up’. If they have a fear—without some response from you they will begin to imagine the worst and then the ‘worst case scenario’ grows and now your client is worried and fearful. […]